Pixieset Guide

Hello! Thank you for booking with Caitlin’s Living Photography.
Here is a detailed walk-through for how to use our Pixieset Galleries!



Once we have completed your session, you will receive an email from us. This means that your gallery is ready for viewing!

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Be sure to read the entire email before proceeding. Once you have done that, locate your password. It should be toward the bottom of the email.

When you have located your password, click ‘View Collection’.

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This will bring you to a screen that looks like this:

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Be sure to enter YOUR email address, and have anyone else you share the gallery with to enter THEIR email address.

This is very important, as your email is the way we can best identify your activity in the gallery.

Once you are in the gallery, it will look something like this.

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Once in the gallery, you will be able to click on your images and view them.

The image numbers will be located below the images once selected. You may use these for reference.

On the top, there are also favoriting options and shopping options. And an option to go to next and previous photos.

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Click out of this photo by clicking the ‘X’ in the top left. Once you are back to the home screen, look to the left.

On the left, below the large cover photo, you will see these icons.

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I will go over each of them now.



You can make all your purchases of prints and digital files via the Pixieset gallery.

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For the shopping cart, if you are interested in buying a print or a digital file, click on the shopping cart button ON the image.

This shopping cart screen will then pop-up. Simply click the ‘+’ button on the size you would like.

The price and quantity will show up in the appropriate column.

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Once you are done, you may keep shopping and you can press view cart once you are done.

There are many print sizes available for purchase through pixie set. Larger prints or specialty products may be ordered through us.

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If an image is added to the shopping cart, it will show up on the top right bar.

You can then click on them to view which images were added to the shopping cart.



If you are instructed to favorite a certain amount of files, the heart on the bottom of the image is the ‘favorite’ button.

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FOR MINI SESSIONS: Favorited images indicate the digital files you have chosen.
FOR REGULAR SESSIONS: Favorited images indicate which you like best for your family album.
FOR BRIDES: Favorited images are ones we will be sure to include in your wedding album.

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If an image is favorited, it will show up on the top right bar.

You can then click on them to view which images were favorited.

If you are instructed to favorite a certain amount of images, they will not be available to you immediately.

Once you have favorited, we will be notified (shown below).

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Don’t worry, we will contact you once your files are ready!



Your images will be downloadable when we send you an email.

Kick your feet up and relax until you receive this next email:

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Once you receive the email with the download pin, navigate back to the website.

The 3rd button, that looks like a downward arrow, is the download button.

You can only use it once you have the download pin.


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Once clicked, it will take you to this screen below.

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Enter YOUR email address and the download pin.

Have friends/family enter THEIR emails to download.

Once entered, this screen will appear.

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Make sure the box is checked, check your download size, and click ‘Start Download’.

FOR CLIENTS: If you receive files with your gallery, these files will be limited print release files: “Web Size”.
This means that you can only print the files up to an 8×10 print size through mpix.com
DO NOT print files larger than 8×10 or they will turn out fuzzy and of poor quality.
You may purchase the “High Resolution” file or order larger prints through us or Pixieset.

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You will be redirected to this loading screen above. Please wait until it is loaded.

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Once your download is ready, pixieset will send you an email. However, if you stay on the page, you will see the image above.

Click “Download Now” to start your download.

Once done, check your downloads, and you’re all set!

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If you go back to download after you have already, you may run into this screen.

If you just picked favorites and want to start a new download, click ‘start new download’.

If you are just re-downloading the same files, clicking ‘download existing’ saves you time!




You may return at any time to buy prints, so be sure to save your emails!

Contact us if you have any questions at all at: info@caitlinslivingphotography.com

Your email is never published or shared. Required fields are marked *